Welcome to www.freedomwave.net. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.
1. General
1.1. These Terms and Conditions govern your use of our website and the purchase of products from our online store.
1.2. By placing an order with us, you are agreeing to these Terms and Conditions.
1.3. We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page.
2. Payment
2.1. We accept the following payment methods: Visa, Mastercard, Discover, and American Express.
2.2. All prices are listed in US dollars and include applicable taxes.
2.3. Payment must be received in full before we will dispatch your order.
3. Shipping
3.1. We offer shipping to the continental United States, Alaska, and Hawaii.
3.2. Shipping lead times are estimated as follows:
- Standard Shipping: up to 5 business days in the continental US; up to 25 business days in the non-continental US.
- Expedited Shipping: typically 2 business days in the continental US; up to 5 business days in the non-continental US.
3.3. Please note that shipping lead times exclude weekends and public holidays.
3.4. We are not responsible for delays caused by circumstances beyond our control.
4. Order Processing
4.1. Orders are processed within 2-3 business days after receipt of payment.
4.2. Once your order has been dispatched, you will receive a confirmation email with tracking information, if available.
5. Returns and Replacements
5.1. Currently, we offer exchange for defective products; no other returns are accepted.
5.2. If you receive a defective product, please contact us within 30 days of receipt to arrange for a replacement.
5.3. To return a defective product, please follow these steps:
- Contact our customer service team at support@freedomwave.net to initiate the return process.
- Provide your order number, a description of the defect, and any supporting photos or videos.
- We will provide you with a return shipping label and instructions for returning the product.
5.4. Upon receiving and inspecting the defective product, we will ship a replacement product to you at no additional cost.
6. Limitation of Liability
6.1. To the fullest extent permitted by law, Freedomwave Enterprises LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of products from our online store.
6.2. Our liability for any direct damages shall be limited to the amount paid by you for the product that is the subject of the claim.
7. Governing Law
7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Wyoming.
7.2. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the state of Wyoming.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@freedomwave.net.